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How much does SIMON2 weigh and how big is he?

He weighs 32 lbs., he’s 30” tall and 13” wide. He fits nicely and safely in any vehicle, preferably laying flat on his side. With his included wheels he can easily be moved over any smooth surface. With the built in carry handle he can be pulled, lifted and securely locked using a rubber coated bicycle chain.

How many pickleballs can SIMON2 hold?

SIMON2 can hold a WHOPPING 160 balls or 30% more than our competitor. He holds 70 in his main hopper and with the included “Funnel” attachment an additional 90.

Does SIMON2 come with adjustable feed & speed controls?

Yes ! With his standard "turbo" carousel he can feed balls from 1.5 to 10 seconds with speeds of 10 mph (dinks) to 40 mph (drives). He has variable controls for both feed & speed. Our studies have shown than speeds over 40 mph are useless and actually result in lower performance and accuracy.

Where is SIMON2 made?

He is proudly made in the USA and built to last ! He will give years of trouble free performance. Our customer service is unmatched and you will always reach a human being who knows Simon2 inside and out and who also plays and understands the game.

What is SIMON2 made of?

He is made of heavy gauge aluminum & steel and his internal motors & drive mechanisms have a long industry history & track record of unsurpassed durability & dependability. His 2 pitch wheels that throw the ball out are coated with a super durable hard urethane rubber that will not wear out, giving you years of consistent performance. Our competitors wheels are soft urethane, will beak down due to the sharp holes in Pickleballs eroding their surface. This will result in a dramatic decrease in performance and accuracy.

Does SIMON2 have a warranty?

Yes, 2 years on the machine and 1 year on the “smart” battery. Please see the “warranty” tab at the top of the home page for more details.

What type of battery does SIMON2 use?

He uses a 12 volt sealed lead acid battery. It is a “smart” battery and can be re-charged at any time. A single charge will last up to 6 hours. He will tire you out! Our competitor's battery will give you 3 hours of use.

Can I run SIMON2 while he is being charged and can I use him if it is wet out ?

No ! Never turn him on while the battery charger is connected. Doing so can damage the “smart” battery. Also never use him during wet conditions as it could damage the internal mechanisms and electrical systems.

Can I buy a spare SIMON2 battery?

Yes, Contact us at customer service for the item #. Buy a replacement from us or any Batteries Plus Bulbs store nationwide for around $35. Normal battery life expectancy is 2 years plus.

How long has the manufacturer of SIMON2 been in business?

Big Whale Promo, the parent company of pickleballmachine.com has been in business for 20 years and as an established business we are here to take care of any needs you may have now and in the future.